If the ordered item does not please, you can within 30 days after receipt of your order to:

Suitcase Switzerland
Kirchgasse 25
8302 Kloten

The postage costs are to be borne by the sender.

Upon receipt of the shipment (check for unused condition) we will cancel your order and refund it if you have already paid. If a bank transfer has already been made, please send us your bank details for reimbursement by e-mail to